GENERAL CONDITIONS FOR ONLINE SALE
The General Conditions of Sale below (hereinafter referred to as the "General Conditions"), govern the contractual relations between any non-professional user of the www.shop.paoloalbizzati.com website (hereinafter referred to as the "Customer"and Seller (hereinafter referred to as the "Alby Srl") The www.shop.paoloalbizzati.com belongs to Alby Srl a company whose registered office is situated in Via G. Di Vittorio 31, 21046 Malnate Italy with VAT registration No. IT02045550122.
These General Conditions shall be the sole applicable conditions.
ALBY Srl may need to amend certain provisions of its General Conditions without notice. These conditions must be read before any order is placed on the www.shop.paoloalbizzati.com website (hereinafter referred to as the "Website").
The General Conditions are accessible at any time on the Website and prevail, if applicable, over any other version or any other contradictory document.
ALBY uses the Website to offer for sale textile products and accessories manufactured by ALBY SRL (hereinafter referred to as the "Products") to Customers browsing the www.shop.paoloalbizzati.com Website. The principal characteristics of the Products are shown on our Website.
It is hereby stated that the purchase of Products on the Website is reserved for non-professional, natural persons who have full legal capacity.
The Website does not allow the purchase of Products for resale.
Placing an order
The shop.paoloalbizzati.com Website: is available 24 hours a day for You to place your order.
The ordering process consists of three (3) steps.
Once You have chosen your Products (color and quantity) and submitted your order, You must:
- create an account, or sign in if You already have one;
- choose your preferred payment method.
Once You have chosen your payment method, You must make the payment for your order, thereby concluding the sale contract binding You to ALBY.
The Customer shall verify the accuracy of his/her order and report any errors immediately.
ALBY Srl takes maximum care in putting information concerning the basic characteristics of the Products online, in particular by using detailed data sheets and photographs illustrating the Products.
The Product and price offers shall be valid for as long as they appear on the Website.
The prices charged are those displayed on the Website at the time of ordering.
Sale prices are indicated in euros including VAT and excluding delivery costs. The Value Added Tax is the VAT applicable on Italian territory and in the EUROPEAN UNION.
The Customer shall be reminded of the fixed amount charged as a contribution to delivery costs when he makes his product choice, and shall be charged to the Customer at the end of the order on the ”My Orders” page, in addition to the price of the Products selected.
The Products available for sale are those listed on the Website; offers shall be valid for as long as they appear on the Website.
Delivery terms and methods
Alby Srl delivers to all countries world-wide.
All our orders for shipment within the European Union (Germany, Latvia, Austria, Lithuania, Belgium, Luxembourg, Bulgaria, Malta, Cyprus, the Netherlands, Denmark, Poland, Spain, Portugal, Estonia, the Czech Republic, Finland, Romania, France, the United Kingdom, Greece, Slovakia, Hungary, Slovenia, Ireland, Sweden, Italy) are inclusive of VAT charged at the rate of Value Added Tax applicable on Italian territory and the European Union.
All our shipments outside the European Union are net of tax, You are responsible for payment of all taxes on receipt of the parcel in accordance with the laws applicable in the destination country.
Your order will be delivered to the address supplied when the order is placed.
Delivery consists of the transfer to the User of the physical possession of the Products.
ALBY Srl offers delivery with the following delivery periods:
- Within three working days for the European Union except in exceptional circumstances,
- Within six working days for destinations outside the European Union, except in exceptional circumstances
The final delivery date for your order will be communicated to You via the Website on your "My Orders" page.
An order placed on a Saturday, Sunday or public holiday will be confirmed and processed on the next working day thereafter.
Flat-rate charges apply to shipping costs, according to destination:
- ten (10) euros for European Union, or 15 (fifteen) euros for USA and Canada
- (25) euros for ASIA, AFRICA, OCEANIA, SOUTH AMERICA, EUROPE OUTSIDE EUROPEAN UNION
Alby Srl shall use its best efforts to guarantee the delivery times stated at the time your order is placed.
Where a parcel is not received within the stated time, the matter is investigated with the carrier; this may require up to ten (10) working days.
Where the order is not received within 30 days, for any reason other than force majeure any sale will be cancelled and Customer refunded.
Right of withdrawal with refund
In accordance with the applicable legal provisions, the Customer has a period of fourteen (14) days from the date of receipt to exercise his right to withdraw from the contract with ALBY Srl, without having to provide any explanation or pay any penalty, provided that the Product(s) is (are) returned in its (their) original condition, neither worn nor washed, within fourteen (14) days of communication of the decision to withdraw.
Damaged, soiled or incomplete Products will not be accepted.
The Product(s) must be returned in its (their) original inner and outer packaging, to the following address:
VIA GIUSEPPE DI VITTORIO 31
21046 MALNATE (VA)
The right of withdrawal may be exercised by contacting the customer care team by e-mail and Alby will provide all information how to return the purchase.
If the above-mentioned conditions are fulfilled, ALBY SRL shall provide the Customer with a refund in the amount of his order.
These General Conditions and the order summary transmitted to the Cusomer form the entire contract that embodies all agreements made between the parties.
Applicable law and jurisdiction:
These General Conditions and the contractual relations between ALBY SRL and the User shall be governed by Italian law.
ALL DISPUTES WHICH MIGHT ARISE FROM SALE AND PURCHASE TRANSACTIONS CONCLUDED UNDER THESE GENERAL CONDITIONS IN RELATION TO THEIR VALIDITY, INTERPRETATION, PERFORMANCE, TERMINATION, CONSEQUENCES AND REPERCUSSIONS AND WHICH CANNOT BE RESOLVED BETWEEN ALBY SRL AND THE USER WILL BE REFERRED TO THE COMPETENT COURTS IN ACCORDANCE WITH THE ORDINARY RULES OF LAW.
Nevertheless, ALBY SRL undertakes to seek an out-of-court resolution before taking any legal action.
The entire content of the Website (illustrations, texts, wordings, trademarks, images and videos) is the property of ALBY SRL. Any use of content in breach of the rights constitutes an infringement offence, incurring severe penalties under the Italian and International Intellectual Property Law.
ALBY SRL shall not be liable for complete or partial non-performance of its obligations hereunder if such non-performance is caused by an event constituting force majeure, particularly in the event of flood, fire, disturbance of or total or partial strike in, among others, the postal services and means of transport and/or communication.
ALBY SRL shall notify the Customer of any event constituting force majeure within five (5) working days of its occurrence.